Terms & Conditions
Last updated: November 2026
1. General
These terms and conditions apply to all orders and agreements placed through the webshop of Leila Djuheric Art.
By placing an order on this website, the buyer agrees to these terms and conditions.
Business Details:
Business Name: Leila Djuheric Art
Artist: Leila Djuheric
Chamber of Commerce (KvK) number: 91150299
VAT ID: NL004869583B75
Contact Email: leiladjuheric.art@gmail.com
Location: The Netherlands
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2. Artworks & Display
All artworks offered in the store are original, unique, and handmade pieces.
Because every artwork is crafted by hand using unique techniques, dynamic textures, relief, and material traces are an inherent part of the artwork's character.
Images of the artworks on the website are displayed as accurately as possible. However, actual colors may slightly differ from how they appear on your screen due to display settings.
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3. Pricing & Payment
All prices listed on the website are displayed in Euros (€) and are inclusive of Dutch VAT (9%), unless explicitly stated otherwise.
Shipping costs are clearly calculated and displayed before finalizing the purchase.
Payment can be completed directly during the checkout process via the offered payment methods (e.g., Credit Card, iDEAL, or installment/buy-now-pay-later services such as Klarna, where available).
If the buyer chooses to pay in installments or via a credit payment service provided by a third-party payment vendor (e.g., Klarna), the terms and conditions of that specific provider apply to the payment agreement between the buyer and the provider.
Orders will be processed and shipped after the payment transaction is completed and confirmed by the payment gateway.
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4. Customs, Import Duties, and Taxes
For international orders shipped outside the European Union, the buyer is solely responsible for any applicable customs duties, import taxes, tariffs, or local handling fees imposed by the destination country.
These additional charges are not included in the artwork price or shipping costs. Leila Djuheric has no control over these fees and cannot predict their exact amount. We recommend contacting your local customs office for further information before placing an order.
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5. Shipping & Delivery
Artworks are shipped to the delivery address provided by the buyer, or can be collected by appointment.
For shipments to consumers, the risk of damage or loss of the artwork during transport remains with Leila Djuheric until the artwork is received by or on behalf of the buyer.
The buyer is required to inspect the package upon arrival and report any visible transit damage via email as soon as possible (preferably within 48 hours), accompanied by photos of the package and artwork.
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6. Right of Withdrawal (Returns)
For purchases made by EU consumers via the webshop, the buyer has the right to cancel the purchase within 14 days of receiving the artwork without giving any reason.
To exercise the right of withdrawal, the buyer must notify Leila Djuheric via email within the 14-day cooling-off period.
Following notification, the buyer has 14 days to return the artwork.
The artwork must be returned undamaged, in its original state, and preferably in its original (or equally secure) packaging.
Return Costs & Risk: The direct costs and risks of return shipping are the responsibility of the buyer. We strongly recommend using insured and trackable shipping services.
Upon receiving and inspecting the returned artwork in good condition, the full purchase amount (including standard outgoing shipping fees) will be refunded within 14 days using the original payment method.
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7. Copyright & Intellectual Property
The purchase of an artwork transfers ownership of the physical piece only. Copyright and all intellectual property rights remain fully with the artist Leila Djuheric.
The artwork may not be commercially reproduced, copied, resold as digital prints, or exploited in any form without prior written consent from the artist.
Leila Djuheric reserves the right to use images of created and sold artworks for promotional purposes, portfolio display, social media, and website presentations.
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8. Liability & Maintenance
Leila Djuheric is not liable for damages resulting from improper handling, incorrect hanging, unsuitable storage conditions, or intentional negligence by the buyer.
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9. Governing Law & Jurisdiction
All agreements and legal relationships with Leila Djuheric are governed exclusively by Dutch law.
Any disputes will first be attempted to be resolved in mutual consultation. If an agreement cannot be reached, disputes will be submitted to the competent court in the Netherlands.